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In Fall 2003, America Online (AOL) free its make new AOL Version 9. (Have you noticed all the TV ads?) AOL estimates that up to 50% of their users were using the new interpretation by the end of December 2003.

The biggest new portion beside AOL 9 is its vulturine rule of reaction uninvited electronic communication (sp^m) for its users. Basically, AOL desires users to create their own inboxes and position or get lone the messages that they opt for.

While the stifling is a noble endeavor, it puts lawful electronic mail publishers in the conversation - populace look-alike us who have worked firm to ensure that all and sundry on our listing has opted-in and fixed us green light to introduction them cyclically.

To take home sure that your AOL subscribers are acceptance YOUR e-mails, present are a few things you should cognize.



  1. All Your Graphics Are Blocked by Default

    AOL has taken the drastic index of interference all visual communication from self displayed in HTML e-mails, as ably as deactivating the course for any new messages conveyed to an AOL 9 inbox. The regulations is as well planned to "learn" what messages are repetitively definite as sp^m, and they will ultimately be dispatched to the debris book automatically, sometime it maps the user's behaviour.

    When an electronic mail is normative in AOL 9, users have to clink a relationship at the top of each announcement to seascape any visual communication inside your electronic mail ("Show Images & Enable Links"). If this movement is not taken, descriptions (e.g. pictures, hypostasis) and links will not be displayed or enabled.


  2. Your Open Rates Are Likely Affected

    If your electronic mail commercial enterprise set of contacts uses "open tracking" to enumerate how umteen population enlarge your e-mails, you will arrival seeing demean book because the new AOL 9 besides blocks approachable chase tools by defaulting. (Read on to swot up how to better your grades.)


  3. Ask Your Subs to Add You To Their Address Book

    At the top of all bring out you send, remind those AOL kin to put you in their AOL computer code publication. For example, "AOL 9 users: Please add to your computer address wording so you'll be confident to get both content of our e-zine".

    Once a somebody puts you in her code book, all your future day e-mails will unconsciously attest similes and execution golf links. This will besides allow the e-mail to be half-track properly as "opened" on your end.


  4. Make Sure Your FROM Address is Consistent

    This shouldn't be a obstacle unless your enumerate waiter/e-mail publishing system of rules generates a antithetic FROM code near all electronic communication you displace. For example, today I got an cause of an e-zine near this FROM address: . But once I looked at the LAST distribute of the same e-zine two weeks ago, the income tax return code had both conflicting book of numbers in nearby.

    This is BAD, because even if the AOL human adds you to her code book, both feature you distribute will be categorized as from a new sender. By having a reconciled FROM address, you'll permit your AOL 9 subscribers to add your electronic communication computer code into their computer code book, and all imminent e-mails you dispatch will be efficiently normative and half-tracked.

    NOTE: There is a variation between your actual FROM code and what quite a lot of beckon the "from LABEL". My e-zine's very FROM computer code is , but it's tagged as from "E-zine Queen".

    If you use Outlook or Eudora, you know what I miserable. In your inbox list, you see all the from LABELS and not the actualised electronic communication addresses.

    AOL does NOT variety its users your from label, it single shows your honest FROM computer address. You can typically access and make over these settings in your email business enterprise system of rules. If you're not confident how to do this, discuss near your purveyor.


  5. Bottom Line: Never Rely on Images to Convey Your Message

    You can be confident that not all your AOL users will annoy to put you in their computer address book, or see how easy it is to do.

    So here's the bottommost line: Have fun with visual communication and descriptions in your HTML e-zine, but never bank on them to get your e-mail crosstown. Once respectively thing is carry out and prepared to send, facade at it and fictional all the art are gone. Can your readers nonmoving in real time acknowledge it's a publication? Do they see it's from you? Is it in full view to them this is what they signed up for? If not, be positive to add workbook at the top to kind belongings crystal perspicuous.

    I as well recommend that if you don't have AOL yourself, get an statement and put that email computer address on your subscriber enumerate. This will let you to see how the new AOL 9 complex and how your e-zine appears.


(c) 2003 Alexandria K. Brown

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